3 things I learned being on the client side

Traditionally, bringing on a consultant meant being guided through the process, deliverables, and timelines. After eight years of doing just that for clients, I knew the routine inside out. However, my approach evolved when I became the client on projects. No longer was I the lead designer...

It wasn’t just about the process anymore but about trust, collaboration, and innovation.

I was fortunate to collaborate with incredible designers from London, Hong Kong, Shanghai, and Sydney.

Here are 3 things I learned along the way:

𝗕𝘂𝗶𝗹𝗱 𝗧𝗿𝘂𝘀𝘁

- I prioritise connecting on shared interests and breaking the ice to build rapport.

- If they feel that I trust their judgment, they're more likely to present their best ideas.

- I encouraged them to reach out anytime. I had an open line with no barriers, just honest conversations. 📞

𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗜𝘀 𝘁𝗵𝗲 𝗡𝗲𝘄 𝗔𝗽𝗽𝗿𝗼𝘃𝗮𝗹

- With tight deadlines and complex projects, the best approach is to collaborate.

- By immersing myself in the design process, I ensure we're aligned from the start, reducing the need for lengthy pitch presentations.

- I aim to make the design team feel comfortable with my involvement, knowing I’m there to support, not hinder. 🤝

𝗗𝗿𝗶𝘃𝗲 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻

- Pushing boundaries keeps creativity alive.

- First, I like the "throw paint at the walls" approach to see what sticks. 🎨 Some ideas might not work, but I appreciate a rigorous attitude until we land on something inventive.

- The best ideas win no matter who they come from. 🚀

Thanks for reading.

  • SLIPPERS ON SITE

    A story from my time working in Japan. Wearing slippers on site and how I used that experience in my design process.

  • BANISH THE BLANDNESS

    In this article, I explain my 5 top design tips for transforming your office from bland to cool.

  • BLACK HISTORY EVERYDAY

    In this article, I celebrate my dad. Black History is more than a month. It's a daily practice.

  • FURNITURE SOURCING TIPS

    In this post, I share my top 3 tips for dealers and interior design professionals on furniture sourcing.

  • HONEST, SAFE & RECYCLABLE

    One of my core circular design principles is to create honest, safe and recyclable products. This article explains why.